Wondering what we offer compared to other custom integration specialists? How do we differ from the boardroom/ industrial style suppliers many of whom don't even have a store front or inventory product?  Well, if you're looking for a partner to help find the best system and solutions, and are curious what we offer & where our services fit by comparison, here's an overview, by way of comparison.

            We handle a coherent selection of the best available audiophile and videophile lines. By coherent we mean every product line has a specific offering it does best at it's stated performance level. For an overview look here http://www.kandwaudio.com/p/3_Products . Boardroom & industrial type suppliers can handle competent gear, but generally without the additional benefit of the highest possible level of audio or video reproduction, and reliability. Comparing our selected product lines to cars, if we have Ferrari, McLaren, Mercedes, Aston Martin and BMW type products; they handle lines akin to Cat, Dihatsu and Peterbuilt. While they can offer good quality product lines, intended applications are aimed differently.

 Defining the very best solution for a client in home A/V and integration is expressed in emotion as well as product features. We know that the proof of our quality of product delivery is in creating a lasting emotional experience. The boardroom style supplier is satisfied when the product works. The extra step of creating a truly engaging, visceral experience is much more difficult, and one most electronics purveyors don’t even understand is a requirement. We have the product lines, understanding and expertise to make your integrated system truly special.

Knowing what is best for the application, plus how to integrate it is not only based on a budget and specs. All products are different. For example no two manufacturer's 100-watt amps are the same, and there is a reason one costs $500.00 and one costs $10,000.00. Understanding your needs, placing ourselves in your shoes and assembling the right gear to achieve what you really want is our specialty.

            Our commitment to the details, ultimate product and performance sets us - and you, apart. Our people go one step further - listening to you and understanding your needs. To do that takes time, commitment and a passion for the task at hand. Everyone here loves their job, and we are professionals. It’s a dream come true to do what you love. It's only possible to get the best performance & fit from a set of components when you truly want to. For everyone here, it's a question of competence, passion, pride and delivering what is promised, not just dollars. We really enjoy and take pride in our work, and is shows in your results!

In comprehensive jobs anyone can run into problems & setbacks during the job, including us. We believe how one reacts to these setbacks defines the character of a person or a company. We proactively pursue solutions to setbacks with the best performance and client satisfaction our only goals. Not just making it work, but making it work in the very best way. From sourcing a new line to address a unique challenge, to adjusting time lines to accommodate a client's changing requirements, there is no step we will not take to do it right. That commitment makes us a quality choice.

            Our suppliers are the same. They have to be, in order to sell great gear, and they have a higher level of motivation to ensure that their product shines. The guys representing the product lines we handle are the best in the industry – and that’s not an idle claim. They all adhere to our supplier standards, listed here http://www.kandwaudio.com/p/3_Products . Boardroom/industrial providers don’t have this level of supplier support, because they don't forge a relationship with the suppliers, by virtue of their business model. They buy the product that fits the specs for the cheapest dollar. In fact the least amount of investment for maximum profit is the basis of this type of supplier model. Not us. After over 34 years of forging those relationships we have the inside track with a huge base of suppliers and technical support. All are willing to lend as much technical and sales support as we need to achieve stellar results for you - that's a lot of people and power in your corner.

            Often when looking at the specs of a job provided by others, it becomes apparent that many critical details have not been thought through that affect a project's outcome. Each of those areas can be handled in different ways. Our way is to put ourselves in the shoes of the user via consultation and communication, then define what is needed, both in usability and performance. We then find the product or service that best satisfies those parameters. Connecting gear, realizing more is required and returning to the client for more money at the end of the job, or substituting cheaper gear to cover the mismanagement at the design stage works too – but that isn’t ethical, the client’s goal or ours! Time, effort, competence & commitment is required to perform at the level we provide, and you would expect no less, and neither do we.

           We understand servicing the client for the long term. This area gets a lot of lip service these days, but we walk the walk. That, in fact, is the heart of our success. We've had people purchase systems from us decades ago, today their sons and daughters also have our systems in their homes. We have moved gear from one house to another, traded in, serviced and upgraded as needed and generally been at our client's family’s call for decades now. Our firm relies on return and referral business, to ensure it continues so your satisfaction is integral to our business model. Initial competence, long term support and truly understanding your needs are the only path to those goals. Going the extra mile on the little things as well as the larger needs is an area we feel no other dealer offers or understands to the level we do. Your home isn’t a boardroom, or a corporation, which in a short time forgets just where that troublesome issue came from. You need more.

            So, to wrap up simply... why us? We listen. We have the finest gear, the best people, the right attitude passion, & the most contacts to get all areas done right. We have a workaholic dedication and pride that won’t let us settle for anything less than the very best. A real understanding of the long-term commitment to the clients ongoing needs. Every system is a statement as to who we are, and who you are, and we are only as good as our last system. We want to show we are the best for you, and live up to your and our expectations.