Thank you. I am very happy with the system. I have never had a bad experience dealing with K&W Audio. However, your efforts established a new high in the area of customer service. I consider myself fortunate in that I was lucky enough to work with you. No one would have been able to provide better service, or be more helpful than you were. 

I have had several people comment on the system and I continue to refer people to you. I wish you the best and hope to keep in touch. 

• Wires hanging 3 feet from where they were to be
• Security keypad not installed (I had to cut drywall to wire for this later)
• 3 doors were not wired for security (later when this was done they hit water lines in the floor and over $2000.00 worth of water damage occurred. This also slowed finishers and painters, costing more money).
• Couch was broken when stood on by one of their installers and my vehicle backed into (damaged bumper)
• They forgot to wire a/b switch in the family room (a big mistake that can’t be corrected with out cutting up a built in entertainment center).
• The speakers I purchased through them were not even close to the same quality that K&W Audio had provided in their quote.
• In the end THEIR programmers ended up hiring K&W AUDIO to program the system and make it work, as they did not have the experience.

Hi, everything is working great - thanks! We appreciate the work you guys did and look forward to using K&W again in the future!

The service was, as usual, excellent. Dave was incredibly helpful. Thank you!

I can't thank you enough.  We have had a chance to really use the system and we absolutely love it! Thanks again.

Thanks, We are very pleased with your service. Great to work with a company that delivers on their commitments. We also really appreciated your ability to integrate what we already have. The layout is perfect…

The students of Foothills Academy express their sincere thanks, for your kind support of our Fall Funtasia Fundraiser. It is estimated that the contribution from the evening including the car raffle will be approximately $220,000 towards our tuition reduction program to ensure that no child is turned away due to financial circumstances.

If you now of any family, friends, or co-workers whom you believe might have a learning disabled child who deserves the opportunity for a successful education program at the academy, please have them visit the web site at www.foothillsacademy.org or contact the school office directly at (403) 270-9400.

I purchased my RITA-880 on May 26, after testing her against five other tube amps. In fairness Rita was at the top end of my price range, but in no other way was there any comparison. Rita outperformed all the others. Their strengths were offset by various weakness. This amp is as tight as solid state but with tube warmth. Transparency, detail and tone balance are all excellent. However, I am most impressed that individual tonal characteristics of each particular instrument or voice is faithfully reproduced, giving true character and beauty to the performance. None of her competitors came even close! The warm wooden bodies of the string instruments, the metallic ring of the brass, the distinct sound of each drum type, and the specific character of individual voices are all extraordinary. I listen almost exclusively to classical music on vinyl. My turntable is an Oracle, and my speakers are the Silverline Bolero's. In my opinion Rita gives me a first class refined sound that would otherwise be well beyond my means. My first impression upon seeing Rita was the reservation that something must be missing here. How could they possibly supply so much at this price? There's got to be a catch. Four months of ownership have turned up nothing unwanted. Incredible value. Tony M - a VERY satisfied customer

Just wanted to say Thank You for all your help in getting everything sorted out. The new sub is all hooked up and working perfectly. Once again, thank you! You guys rock.

I just wanted to convey my thanks for all the terrific support in advising us on, and then setting up our new theatre system.  We were recommended to K&W by our realtor as we moved to Calgary and it was a real treat to deal with you as our one window into K&W through our many twists and turns updating the home theatre system in our new home, and also troubleshooting the various other electronic issues we encountered.  I am absolutely thrilled with the result.  You listened well to our needs (e.g. audio quality rules over video quality!, stay on budget but get me the best sound I possibly can for the money), made effective use of some equipment already in place (projector), and wowed us with the new equipment including a workable, simple remote that my wife and daughter can even maneuver - a far cry from the legacy system there which none of us could figure out before we called you. 

All in all the new setup sounds and looks "better than Westhills Theatre" as you aptly mentioned once and which we totally agree.  We also really appreciate your fixing the teledoor, cat 5 router, my old Arcam CD player and working to find resale homes for the old screen and gaming equipment.  We were truly amazed at the high level of old fashioned service provided by yourself (and also frankly your technicians who were also all terrific to deal with) and appreciate the many calls for advice and trips to the house to ensure everything was in order.  We are now also looking for a new high end TV and some other electronic equipment for other parts of the house early in the new year and will not hesitate to call you to help us out again, and have already recommended you to friends and colleagues  Great job for us James and we look forward to working with K&W, you and your colleagues again.  Thanks.