Custom Homes

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Custom Homes need an electronics specialist to shine

Many of the pictures of our custom homes don’t really show off the electronics. While they almost always have audio systems, lighting control, TV’s, and many other custom home control it’s generally hidden, or at least you have to look for it.  That’s  the result of a great design, and a well performed installation.If you want a modern electronic home, but don’t want it to be forward – we understand your goals. Bring us your plans, and let us help you get exactly what you desire.

Flexible Roles

Our Custom Home staff often work with the client directly. We also work for architects, interior designers and general contractors. We provide a full suite of services, starting with design and implementation requirements for the homes structured wiring (ResiNet™), and can work with the home owner who want’s to do some of the work himself, or provide a turnkey solution from deign to implementation.

Strong Relationships

K&W has a good working relationship with many sub-trades and contractors. We understand  the importance of maintaining schedules and cooperating with other trades to avoid disruption and delay for any project. We know  that leaving our client with a stress frCustom Homes Audio Video Solutions in experience is the best route to a long term relationship.

Experienced Staff

Our Custom Home consultants are specialists who passionately enjoy their work, love working with the latest in electronics and get job satisfaction by bringing lasting enjoyment into the lives of others. We have personnel who are CEDIA*, THX, ISF, and Control4 trained and certified, as well as having also completed a number of other specialist courses, in and out of the country, to update and improve their skills.

Custom Home electronics installerBecause of that, our staff can select and install the hardware best suited for any given project, then select compatible software to allow the system to work seamlessly.  Our programmers have accreditation and extensive experience with a variety of control systems,ensuring you get the most for the least.

*CEDIA is Custom Electronic Design & Installation Association

Project Methodology

Working with our clients we strive to implement an eight-phase work plan, tailored to the project’s needs. Timelines are set in each phase to ensure that work proceeds in an orderly manner. A number of phases may occur concurrently depending on the work site and the client’s wishes.

home automation touchscreen at K&W in Calgary.


At the outset a project team is confirmed, reporting relationships are established and advisory project participants are scheduled. In our experience it is important that we be involved in the early planning stage with any system of significance. The design process begins through consultation with those who will be managers and/or users of the system. This process enables us to tailor the system to fulfill its initial objectives, while making provision for future expansion and modifications. We often find that we are able to provide useful ideas to our clients – ideas that they may not have considered previously or perhaps were unaware that they could be incorporated. The balance of this work phase is devoted to:

    • An examination of the functional attributes of each room, or area;
    • Identification of the types of equipment for the area, and the level of integration required to facilitate automation within the home or building;
    • Defining zones of common functionality;
    • Preliminary assessment of current and future needs for the system.
    • Creating a functional design to answer all identified needs and requirements


Following the consultation process, CAD, Visio 2000 and Digitools software can be used to develop detailed drawings and equipment lists if needed. There can be, included with these drawings, a report showing structural accommodations, including; shelving, cabinetry, conduit, enclosures to be incorporated within poured concrete etc. Adjustments are made and incorporated into the drawings based upon client review. Final sign-off of these drawings serves as the basis for ordering network related equipment and scheduling installation. These drawings form part of the system documentation provided upon completion.


Pre-wire is the installation of the low voltage wiring and cabling. This work phase is scheduled after the electrical has been completed, and before dry walling begins. During this phase, the equipment racks / backboards are installed in the control room in order to secure the cabling in position prior to the installation of A/V Automation and Lighting control points, HVAC, Security, Telco, Network LAN, etc.


The equipment phase will include recommendation and demonstration, as well as the selection, of various components. A short list of equipment, meeting or exceeding spec, is created, prior to finalizing the decision, on which components are most suitable. K&W enjoys excellent relationships with its suppliers, and through them, site visits can be arranged at other facilities in Canada and/or the U.S. for certain specialty items, if desired. Ultimately, an equipment-ordering schedule is supplied to allow for sufficient lead-time to ensure on-time installation.


Dictated by the overall schedule, the installation of equipment is coordinated with other trades by your consultant and is part of the service. One example of this is when cabling for stealth style hidden speakers. They need to be installed in coordination with the drywall trade so that they are not visible, so we ensure everyone is on point. Other equipment, such as power drop screens for video projection are installed after the paint trades, while touch screens facilitating full automation are often the last items to be installed.

Custom Homes have Control4 wall mounted touch screens


Programming can be completed prior to installation at the client site, this is useful in long distance projects. Once installed, all systems are properly set up, calibrated, tested, tweaked and validated. You get the very best the system is capable of.


After final trim out and testing, on site training is arranged for those lucky ones who will be using the system, afnd we spend the time to ensure complete familiarity for everyone.


K&W Audio takes a long-term service approach to our clients’ systems and their equipment. For example, remote maintenance and troubleshooting can be accomplished through the use of TCP/IP-enabled devices throughout the home or building. These devises can be accessed for most programming related updates, maintenance, and service from any location.

For commercial applications we offer clients the choice of training their own designated on-site staff (building operators, a/v operators, IT staff, etc.). The staff is trained to replace a malfunctioning part or component, making the integration controls essentially plug-and-play when they are used in conjunction with TCP/IP-enabled devices. In addition, K&W holds devices used for critical areas (such as security) in backup for emergencies, either on-site or off.

After commissioning the completed installation, K&W provides technical updates as the technology evolves. Our staff, working on line, can usually fix any programming problems, or requests for changes. K&W Audio also offers a tailor made Maintenance Contract for on-going service, offering the option of 24-hour emergency loaner exchange for any equipment failures that may occur.